Your iPhone Has To Be Made In China, And Apple Can’t Absolve Your Guilt


Apple Foxconn Factory Workers

“For a quarter of a century, Washington and Wall Street have wanted China to become an integral part of the world economy. Their wish has been granted, and now it’s time to come to grips with the implications.”—Jeffrey Garten, Yale, June 2002 (BusinessWeek)

Ten years after those words were written we still find ourselves wringing our hands over how much American prosperity is derived from Chinese manufacturing. A series of articles from The New York Times (NYSE: NYT) this week on Apple’s tricky relationship with the company that builds the iPhone and iPad makes it clear that while society may occasionally recoil at the human cost required to build our flashy mobile toys, when it comes to consumer electronics there is no Plan B.

A predictable series of questions emerged in the wake of those reports, which didn’t break a ton of new ground on the business practices of Foxconn but did well to explain how conflicted the tech industry can be about China. Foxconn, an electronics manufacturing giant headquartered in Taiwan that employs hundreds of thousands of people in China, has been Apple’s most important partner during its climb to the top of American business, cranking out the 315 million iOS devices that Apple (NSDQ: AAPL) has sold over the last five years at a reliable clip and an attractive price.

Why doesn’t Apple build the iPhone in the U.S.? How much do its executives really know about conditions in these factories? If they do know, why do they tolerate it? If they don’t know, how could they be so naïve as to not wonder at how tens of thousands of iPhones emerge from a drab factory in the middle of China overnight?

The answer to the first question is easy. China is the world’s workshop, having invested heavily in manufacturing and infrastructure over the last 20 years, and its advantages in consumer electronics are maybe even more pronounced. A complex network of electronics producers and suppliers has sprung up in cities like Shenzhen and Chengdu, much the same way that London and New York are centers of finance and Los Angeles dominates entertainment production.

There’s nowhere else in the world you can build a modern smartphone or tablet as cheaply, easily, and reliably as the massive factories of companies like Foxconn, which operate on a scale that is difficult to comprehend. The price for doing business with companies like Foxconn is living with the knowledge that these products are being built by people who have signed up for a modern-day version of indentured servitude.

So what can be done about that? Can foreign companies really force their suppliers to adhere to a standard pretty far above the basic requirements (assuming there are any) of their local governments?

They certainly do try. Clothing and sporting-goods companies were the ones in the crosshairs a decade ago, when a series of reports on the horrifying conditions that were employed to produce $120 Air Jordans prompted companies like Nike and The Gap to impose conditions on suppliers and adopt codes against doing business with companies that exploited their workforce.

So how are they doing?

Nike actually hasn’t released a supplier responsibility report in a few years. The Gap released one for 2010 in which it found that more than 50 percent of the 320 factories it buys from in “Greater China” did “not equip machinery with operation safe devices and inspect on a regular basis” and that somewhere between 10 percent and 25 percent forced workers to work seven straight days on occasion and “did not pay overtime & incentives as required.”

Apple released far more detail about its suppliers in its 2012 supplier report, which was obviously constructed with the knowledge that the Times was planning a series of articles around the same time. Apple also went a little further in saying whether or not it had stopped doing business with a particular supplier over issues detailed in the report, something The Gap did not include.

As should be clear by now, Apple is only being singled out by the Times because it is at the top of the tech heap, and while that may be fair game given Apple’s unbelievable profit, it overstates the ability of the company to act as a macroeconomic force.

Apple CEO Tim Cook told employees Thursday that the company is doing everything it can. In a company-wide e-mail sent in response to the Times articles and obtained by 9to5Mac.com, Cook wrote:

We know of no one in our industry doing as much as we are, in as many places, touching as many people. At the same time, no one has been more up front about the challenges we face. We are attacking problems aggressively with the help of the world’s foremost authorities on safety, the environment, and fair labor.

The truth is that an entire consumer electronics industry depends on these factories for their livelihoods; the dozens of companies and millions of people that have made a handsome living on the spread of mobile technology, gaming consoles, and high-definition televisions into everyone’s lives. And China depends on the demand for its manufacturing services driven by Western consumers who want quality goods at a low price, knowing that few other operations are able to hit those targets as consistently as its homegrown manufacturing base.

U.S. tech companies have a very complicated relationship with China. It’s the world’s largest potential consumer electronics market and is home to the world’s best tech manufacturing companies, but it is run by a government that encourages censorship, tolerates working conditions that other countries made illegal many years ago, and favors domestic companies to an unnerving degree.

Engagement in hopes of changing the situation on the ground has yet to work, as anyone who worked for Google (NSDQ: GOOG) in early 2010 will readily attest. So what can Apple do to improve working conditions at its Chinese suppliers?

It could use some of its $97 billion cash hoard as a carrot and the threat of losing its formidable business (Foxconn has no customer more important than Apple) as a stick. But unless Apple is willing to incur significant risk and set up its own manufacturing facilities governed by its own principles within China (something which, to be clear, may not be permitted by either China or the U.S.) it is dependent upon suppliers that have different standards when it comes to the well-being of their employees. And changing the labor laws of a foreign country is not necessarily a project that a U.S. company can throw money at and cross its fingers hoping everything works out.

The truth is pretty simple: the modern consumer electronics industry couldn’t exist without companies like Foxconn. And Apple can’t just take its ball and go home: there’s nowhere else in the world one can find an industrial system that could replace what China has built, and attempts at building an alternative might take decades.

Apple is right to keep pressure on its suppliers to improve conditions, and critics are right to ask the company to do even more. But even Apple doesn’t have the clout to reverse two decades of economic history that has led to the status quo, in which low-cost Chinese manufacturing props up the consumer-driven U.S. economy.

How much change Apple can really bring to an irreplaceable partner born of a country without enough respect for the basic human rights of its people?

 

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Posted in Mobile | No Comments | January 28th, 2012

Report: Facebook IPO Could Arrive Next Week With Hopes Of $10 Billion


We'll Finally See Some Big Name Digital Media IPOs

The long-awaited Facebook IPO might arrive as soon as next week, according to a new report. When the company does get around to filing the paperwork it will set Facebook on the path toward one of the richest IPOs in tech history.

Facebook could raise as much as $10 billion when shares of its stock are sold to the public, and the usual “people familiar with the matter” are telling the Wall Street Journal that the first step could come by next Wednesday. It is believed to be preparing an offer that values the company between $75 billion and $100 billion, according to the report.

That will also allow the public to get a peek at Facebook’s financial statements, a chance to see how effectively the social giant is making money on its 800 million users.  Facebook is believed to be solidly profitable, unlike a few other tech IPOs from last year, and is increasingly making Google (NSDQ: GOOG) nervous with its ability to provide extremely targeted data to advertisers.

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Posted in Mobile | No Comments | January 28th, 2012

Jesta Digital Finally Kills Bitbop Mobile Video Service


Bitbop logo

It looks like the death spiral that was the Bitbop mobile video service is finally no longer. PaidContent understands that the service—once built and owned by News Corporation (NSDQ: NWS) and sold, along with the rest of Fox Mobile, to IT services company Jesta when News Corp. couldn’t make a business out of it—is today laying off most of the staff that worked on Bitbop and shutting down the service.

According to a source, there are about 50 people getting laid off—people who worked on the Bitbop mobile video service. A small group will stay on to help with the final wind-down of operations, which should take about four weeks. The services that were live in the U.S. and Germany are getting shut down today, we have been told.

There were once big hopes for Bitbop, but things took a challenging turn as competition in the form of Hulu, Netflix (NSDQ: NFLX) and others invested heavily in their streaming services and delivering them to mobile devices.

However, this is not the end of Jesta Digital. The Jamba ringtones business—a German company that News Corp. once paid nearly $400 million to purchase in 2008—is still a healthy cash generator, and it will continue to operate.

Bitbop is understood to have some 20,000 subscribers who pay $9.99 per month to receive premium mobile video services. But with the service never getting a coveted outlet via an iPad app, it’s had a hard time scaling up, and with many of its original content deals up for renewal at the moment, it looks like it became clear that Bitbop’s business model was no longer sustainable.

Earlier in January, we noted the problems at the company, including some executive departures. At the time, Jesta told paidContent in a statement that it would continue to develop new mobile products in the future, without specifying what they were.

We will update this story as we learn more.

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Posted in Mobile | No Comments | January 28th, 2012

Former Palm CEO Rubinstein Leaving HP After Demise Of WebOS


Palm CEO Jon Rubinstein holding the Palm Pixi for Verizon Wireless

Jon Rubinstein, the former Palm CEO who revived the company under WebOS but was never able to produce a breakthrough product after HP paid $1.2 billion for Palm, is leaving HP (NYSE: HPQ). His departure is not exactly a surprise, coming six months after he was reassigned just before HP began to wind down its mobile strategy.

Rubinstein, a former Apple (NSDQ: AAPL) executive who played a key role in the development of the iPod and the iPhone, had been working in a fuzzy role within HP’s Personal Systems Group after ceding day-to-day control of the WebOS business unit to Stephen DeWitt in July. Of course, by August the WebOS business itself was put out to pasture following then-CEO Leo Apotheker’s decision to halt development of the Touchpad.

His next destination, however, will be quite interesting. AllThingsD, which first reported the news, said that the timing of his departure was related to a commitment made to HP following the Palm deal in 2010 to stay on for 12 to 24 months.

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Posted in Mobile | No Comments | January 28th, 2012

Analyst: Google Threat To Big Ad Agencies Like WPP, Publicis ‘Unwarranted’


Display Advertising

Google (NSDQ: GOOG) is a massive player in the digital advertising world, but given that this remains only a part of the overall ad market, the Internet giant will not soon pose a real threat to big ad agencies of the world like WPP, Interpublic and Omnicom, according to a report out today from Pivotal Research Group.

Pivotal, which today initiated coverage on WPP, Interpublic and Omnicom, wrote in a lengthy report that its analysts “remain skeptical” the companies that have made a big splash in online advertising, like Google, Microsoft (NSDQ: MSFT)—or presumably Facebook—will ever actively compete with agencies.

The reason for this, they write, is that digital media companies will want to retain their margins, which are “signficantly higher” than those that big agencies get for their services. Pivotal’s analysts also emphasize that agencies still continue to offer a greater degree of independence to brands when advising on how and where to spend ad dollars online.

There have been a few hits and misses up to now among internet companies that have tried to bring their ad technology to non-online mediums: Google in 2009 pulled out of its own attempt at serving radio ads; but it continues to have a business in selling TV ad inventory (with one recent deal, with Cox, announced during CES earlier this month).

Despite that, Google, it seems is just a big fish in a still-small pond: according to ZenithOptimedia, in 2011 digital advertising made up just under 16 percent of total ad spend worldwide, or $73.8 billion. Google last week reported that it made $36.53 billion in advertising revenues, just under half of ZenithOptimedia’s estimated total.

So what is the bigger threat to agencies? It may surprise you to hear Pivotal’s opinion: IT services firms along the lines of Accenture and IBM, who are building platforms to help execute media campaigns, and to leverage the business and strategic consulting positions they already have with these brands. One recent deal, in which Deloitte picked up a mobile app developer called Ubermind—one of whose biggest clients is Apple (NSDQ: AAPL), among a number of other big brands—very much attests to this theory of the encroaching role of the IT services company.

One more possible competitive threat—another surprise here—are some of the businesses that have traditionally been seen as the recipients of agencies’ work: publishers. Pivotal cites both Hearst and Meredith (NYSE: MDP) as two publishers that have built up positions in ad technology like search engine marketing, areas where ad agencies are also looking to get more business. This, too, comes as no surprise: many of these publishers have seen their ad revenues in traditional business like print magazines get eroded over time—a trend that looks set to continue—and so they too need to look at new aspects of the advertising business model to find new sources of income.

Big agencies, of course, are not standing by idly, either—they are all spending serious money building up their digital assets. WPP is highlighted by Pivotal for thinking ahead on multiple fronts is not just investing into digital ad businesses, but doing so particularly to build out their holdings in emerging regions, like Asia.

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Posted in Mobile | No Comments | January 28th, 2012

Can A Streaming Audiobooks Service Work?


Audiobooks.com

Audiobooks.com, a cloud-based streaming audio service for iOS and Android, launches this week as a would-be competitor to the Amazon (NSDQ: AMZN) owned-Audible.com. Considering how many people listen to audiobooks while they are in transit, though, is a streaming service actually a workable solution?

Audiobooks.com charges users $24.95 per month to listen to an unlimited number of audiobooks from a catalog of around 11,000 titles. Compare that to Audible.com, which has a catalog nearly ten times as large—over 100,000 titles for individual download—and requires users to purchase download credits. At Audible, one credit generally corresponds to one audiobook and a one-credit monthly plan is $14.95 (after an limited-time introductory rate).

Audiobooks’ pitch is that users can listen to as many audiobooks as they want “with no need to return audio books, no long-term contracts and no time constraints on audio book use.” The audiobooks sync automatically, so a user can stop listening on one device and pick up the story again later on a different one. The service works on iOS and Android as well as laptops and desktop computers. “There are no storage constraints because the content resides on the cloud,” the company promises, “and users can access and play audio books instantly with no downloading necessary.”

Yet as anybody who has tried to use the Pandora (NYSE: P) app on a 3G connection while walking around knows, streaming content can be a hassle without a WiFi connection. Since many people listen to audiobooks while they’re on the move—in the car or on the train, for example—relying on a cloud-based streaming service seems less than ideal, and in many cases it would be impossible. Sure, cloud-based streaming means the content isn’t taking up space on mobile devices, but many audiobooks are at least several hours long and so on a 3G plan data usage would be considerable. “This is a tricky question because audio book titles vary in size. “We suggest having at least 150MB of storage available,” the company says.

Audiobooks.com general manager Ian Small says “the cloud-based service delivers the book in parts so it will allow some time for lost connection—average a few minutes but we can increase this based on customer feedback.” And he says a Q2 2012 update to the Audiobooks.com app “will have the logic for ‘airplane mode’ preparation where the end user will be able to download the title to the app on their phone over WiFi and not need a 3G connection.” Overall, he says, “we’re limiting how much in advance we put on the portable device to save using up too much of their data plan.”

The service is clearly in its early stages and the selection is limited compared to Audible’s, but Audiobooks.com says titles from “Recorded Books, Simon & Schuster (NYSE: CBS), HarperCollins Random House Audio and Blackstone Audio” are available and more are being added. I have asked the company for more details on how publishers are compensated and will update the post with the new information.

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Posted in Mobile | No Comments | January 27th, 2012

Twitter Faces Censorship Backlash


Angry man yelling in to mobile phone

The social network Twitter is facing a storm of criticism from users, after revealing that it has implemented a system that would let it withhold particular tweets from specific countries.

The company has insisted that it will not use the gagging system in a blanket fashion, but would apply it on a case-by-case basis, as already happens when governments or organisations complain about individual tweets.

The new system, which can filter tweets on a country-by-country basis and has already been incorporated into the site’s output, will not change Twitter’s approach to freedom of expression, sources there indicated.

In theory it could have been used last year in the UK to block tweets exposing details hidden by superinjunctions about celebrities, or in 2010 when Trafigura used a superinjunction to block the Guardian and BBC from revealing details about a report on activities in Africa.

A number of superinjunctions have been abandoned after details leaked on Twitter, to the displeasure of some judges.

However, activists in countries such as Syria or China might be concerned that they would be unable to see information they need to know.

Twitter insists that the system will only formalise a system it already uses, where tweets are blocked or deleted following full judicial process. Being able to limit tweets to particular countries, rather than blocking them altogether, expands its ability to “let tweets flow”.

In a blogpost, it points out that France and Germany restrict pro-Nazi content; under the US’s First Amendment, tweets with such view would be legal in the US while illegal in those countries.

Google (NSDQ: GOOG), Yahoo (NSDQ: YHOO), eBay (NSDQ: EBAY) and Facebook already use similar systems to control what content is shown in which countries.

In China, Google indicates when a search result has been censored. In the same way, blocked tweets will say: “This tweet from [username] is withheld.” The blocking can work at the individual tweet or account level.

But some users have been critical of the move, which has already seen an update to Twitter’s API, the means through which programs access and show tweets.

Every tweet includes fields such as the user’s name, time of the tweet and the tweet’s content. But now it will also include a “withheld_in_countries” field.

Terence Eden, a London-based mobile developer, complained on Twitter: “I don’t want to develop on an API which contains a ‘withheld_in_countries’ field. What’s next, a ‘for_your_own_good’ field?” He added: “I helped develop a Twitter client that Chinese pro-democracy activists used. Guess that’s dead now. Thanks, Twitter.”

Eden, who describes the move as censorship, said it would be difficult to work around because Twitter will identify which country a user is in by their internet address. “You can spot the censorship, but it’s hard to route around it,” he said.

Twitter says it will continue to post requests for the blocking or censoring of tweets the Chilling Effects site where it has recorded requests to remove tweets from its service.


Posted in Mobile | No Comments | January 27th, 2012

Nokia Tottering At The Top Of Mobile Rankings; Apple Leading Smartphones


Tightrope

With most of the major handset makers having reported earnings for the quarter that ended in December, analyst houses are laying out their rankings in global smartphone and overall mobile shipments. Nokia (NYSE: NOK) has just about managed to keep its top position overall, while Apple’s phenomenal quarter has put it into pole position among smartphone makers—but only by a fraction of a percentage point.

New figures from Strategy Analytics show that Nokia, with shipments (which Nokia terms “sales”: more on that below) of 113.5 million, has continued to hold on to its position as the number-one phone maker in Q4. Its lead has narrowed by quite some way over last year: it was at 26.9 percent for the quarter and 25.5 percent for the year, compared to 30.9 percent and 33.3 percent for the quarter and year in 2010.

Samsung, shipping 95 million units, made smaller gains than Nokia lost: 1.1 percent on the quarter and 0.5 percent on the year to claim the number two-slot.

What stood in its way to overtaking Nokia? Apple (NSDQ: AAPL). On the strength of its smartphone-only portfolio, it made the biggest gain in market share of the top-three, picking up 4.3 percentage points for the quarter on shipments (like Nokia, Apple calls them “sales”) of 37 million units, to take an 8.3 percent share of the market for the quarter, and 6 percent for the year.

That’s sort of comparing apples with oranges, though. When comparing like-for-like: Apple has edged past Samsung for the quarter with a 0.4 percent lead in market share in smartphones, while over the whole of 2011, Samsung just about still leads Apple, with a 0.9 percent lead.

Nokia trailed the two by nearly twelve percentage points for the quarter, a big reversal from a year ago when it was well in the lead as the biggest-single smartphone maker.

Figures out today from IHS iSuppli, meanwhile, add in two more handset makers to the mix. It says that Sony (NYSE: SNE) Ericsson (NSDQ: ERIC) took the number-four slot after the first three (ranking them in the same order as Strategy Analytics); with Motorola (NYSE: MMI) just behind, with six million and five million devices shipped, respectively. IHS did not include RIM (NSDQ: RIMM), HTC or LG (SEO: 066570)—other notable vendors—in its rankings; they have not reported quarterly figures this week.

In both smartphones and mobile devices overall, “Others” grew numbers in unit terms and made an annual gain on market share to become the biggest group for 2011 market share in Strategy Analytics’ figures. That means still a lot of competition out there from many handset makers, with none of them having a significant enough share to merit placement in the top-three.

On a services level, that speaks to a continuing and strong amount of device fragmentation. That will continue to slow down revenue growth in other areas like mobile content and advertising—areas where it pays for there to be scale to charge the biggest prices. (Case in point: can you imagine what TV advertising or content production would be like if distributors and media buyers had to format ads for different TV set models?)

On shipments versus sales. While these numbers can be instructive, they can also be confusing: If you look at Strategy Analytics’ “shipments” numbers, they are the same as the “sales” numbers that companies like Apple and Nokia reported this week. Neil Mawston, executive director for Strategy Analytics’ global wireless practice, says vendors “tend to use those words interchangeably” even though one refers to actual devices in people’s hands, while the other is for devices that have been shipped to distributors, but not necessarily sold. “They can be open to interpretation,” he admitted. “A lot of companies use smoke and mirrors,” so Strategy Analytics uses other measures such as “channel checks” to measure shipments.

On RIM. It’s notable that RIM didn’t appear in the top-three smartphone makers, so I asked Mawston about their prospects: He says they are “not too far behind number-three” at the moment in overall rankings and smartphones, “and if they had a good quarter or two they could get close.” But the trend so far has been that RIM’s been slowing down and “not providing too much competition” globally. He didn’t mention Motorola or Sony Ericsson, which made iSuppli’s global ranking.

On Samsung. Mawston believes Samsung will stay ahead in smartphones, even with Apple’s strong Q4: “It just has more price points, appeals to both post and prepaid customers, and has a bigger distribution network among carriers,” he said, adding that Apple may well give it a run for its money. “They may trade places for a few quarters.”

He notes that Apple has a massive retail presence in some countries like the U.S. but ultimately it’s the carrier network that really gives device makers that extra leg up in worldwide sales—a key pillar of Nokia‘s fightback strategy, too. “The key thing with carriers is that they can subsidize the iPhone [or another device]. Without operator subsidies, [smartphones] would be nowhere near as large right now.”



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Posted in Mobile | No Comments | January 27th, 2012

Samsung: Smartphones Up 30 Percent But You Have To Guess How Many We Sold


Galaxy Nexus Black

Samsung may be king of the Android smartphone world, but it’s playing hard to get. The company declined to release smartphone sales figures late Thursday in reporting record earnings, but it is clearly faring better than some Android competitors against Apple’s iPhone juggernaut.

Record profits were the big story for Samsung during the fourth quarter, in which it recorded $4.7 billion in profit according to Reuters (NYSE: TRI). Revenue was up 13 percent to 47.3 trillion won ($42 billion) and profit rose 16 percent compared to last year. Samsung is of course a huge conglomerate, with businesses ranging from mobile phones and televisions to semiconductors and refrigerators.

Samsung’s mobile unit reported a 54 percent increase in revenue and a 74 percent increase in profits, hours after fellow Android rival Motorola (NYSE: MMI) reported a loss for its fourth quarter. Samsung has had the upper hand in the Android world for several months despite Google’s pending purchase of Motorola, with devices like the Samsung Galaxy S II and Galaxy Nexus leading the way. But it provided no data on tablet sales, several months after the launch of the Galaxy Tab, something even Motorola was able to disclose.

The company would only say that smartphone shipments increased 30 percent compared to the past quarter, which analysts interviewed by Reuters interpreted as around 36 million units, just shy of the 37 million iPhones that Apple (NSDQ: AAPL) sold during its first fiscal quarter. It’s quite disappointing that Samsung would take a cue from Amazon (NSDQ: AMZN) and Nokia (NYSE: NOK) in declining to report actual shipment totals, but it’s understandable why the company may not welcome direct comparisons with competitors.

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Posted in Mobile | No Comments | January 27th, 2012

Spotify Not Throttling Americans, Fancies E-commerce, Coldplay ‘Illogical’


Ken Parks

Early last week, a six-month promotion period, during which U.S. users were exempted from Spotify’s five-plays-per-song, 10-hours-per-month limits, was due to end for the first of the service’s American adopters, if reports were to be believed. But that apparently hasn’t yet happened.

U.S. users are apparently still enjoying desktop streaming with no such limits, if the absence of gripes in social media is anything to go by.

Reasons are not clear, but Spotify is a firm believer in using limited desktop free to drive premium subscriptions. It has been also been experimenting with 48-hour free trials and with free retention periods for cancelling subscribers, as it figures out the most attractive freemium levers to push.

Conversion and adoption

It appears to be working. Speaking during an event at Universal Music Group in London on Thursday, Spotify chief content officer Ken Parks revealed Spotify has now hit three million paying subscribers. That’s up from 2.5 million in November, when Spotify said it had 10 million active users and a 15 percent premium conversion ratio. Now Spotify says it is converting 20 percent to paid, though it did not update the active-users count.

This success, as was already known, is driven by ringfencing mobile for premium-only. “This is the one thing people are willing to pay for,” Parks said. “We don’t think there’s a big willingness for people to pay for streaming to the PC.”

Sitting alongside Parks, Universal’s global digital chief Francis Keeling said: “The one thing Spotify has taught us is the necessity to have a free trial period to get consumers to see how good these services are.” Spotify’s Parks added: “Users who are exposing their listening on Facebook are three times as likely to become paid subscribers.

The vast majority of customers are paying 120 dollars, pounds or euros every year, which is around twice the amount the average user purchases on a download service every year.”

More revenue streams

Where next? Free is not just a premium conversion tool; advertising to free users makes up a sizeable minority of Spotify’s revenue. But Parks said: “We’ve got at least a couple of different revenue streams. Those won’t be the only ones over time.” He told paidContent e-commerce may become Spotify’s third revenue plank.

Now that Spotify has an in-app platform for third-party services like gig ticket seller Songkick, Spotify could take a cut from transactions third parties process inside Spotify, Parks suggested, albeit only speculatively.

Absentees punishing

Separately, Parks made a pitch to the small number of artists and labels withholding their music from streaming services like his over payouts.

“Withholding a record from Spotify doesn’t mean that it’s not available for streaming,” he argued. “All of this stuff is available on YouTube (NSDQ: GOOG). You’re just pushing them to somewhere it’s not monetisable.

There’s illogic behind withholding a record. What you really want to do is reward the people who are spending $120 a year, rather than punish them by not making the records available on the platform.”

Most Spotify refuseniks have been cottage-industry, artist-owned labels or artists themselves, citing low payouts from label royalties. But EMI’s Coldplay also withheld its latest album from streaming services for the time being.

Sitting alongside Parks, Universal’s global digital chief Francis Keeling, whose own label – the world’s largest – includes some artists holding out from Spotify, echoed Parks’ comments: “The only thing those artists are doing are alienating their fanbase.

“Our agreements with artists are on a case-by-case basis. Over time, we’re trying to convince our artists that streaming services are the right thing to do and these services should be supported.”

Refuseniks make up just a tiny fraction of Spotify’s total addressable label partner base. Spotify explains that it mostly pays labels, not artists.


Posted in Mobile | No Comments | January 27th, 2012